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J.D. Power and Associates is a global marketing information firm which was started in 1968 by the founder James David Power III. It accomplishes assessment of customer satisfaction, product quality, and buyer behavior for industries ranging from cars to restaurants.
Mon, June 23, 2008 - 8:48 PM
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It conducts annual surveys in the automotive industry including the world's third largest automaker the Ford Motor Corporation. The survey shows that vehicle brands from Ford have improved its quality at a rate faster than any ... read more
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