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IT Support Technician ( jobs » customer service ) We area a young, small, organization looking to expand. We seek self driven people with great problem solving and communication skills to fill positions where growth potential is only limited by your motivation.
Starting compensation will be based on your experience but may be quickly adjusted based on performance. In this job being resourceful and attentive to detail is better than fancy certifications.

Job Duties:
*.- Maintains, administers and provides Help Desk support for internal applications, hardware and software

*.- Primary technical resource to end users

*.- Resolves or escalates IT-related problems as appropriate

*.- Assembles, configures, installs, troubleshoots and repairs computer systems, including hardware, software, email, network and peripheral equipment

*.- Assists IT manager with network security maintenance

*.- Assists with the maintenance and upgrade of the internal Intranet

*.- Assists staff members as requested

*.- Assists in instructing users in standard business and administrative software

*.- Documents new procedures for future reference

*.- Describes his daily activities with accuracy for billing and record keeping

*.- Other related duties as assigned


Qualifications:
*.- Six months to two years of similar or related experience

*.- A two-year degree in Computer Science or completion of a specialized course or an equivalent combination of education and experience

*.- Working knowledge and ability to perform diagnosis and maintenance of hardware, software, LAN and associated peripherals

*.- Ability to write simple PC-based software applications and reports

*.- Possession of technical project management skills, analytical skills and problem solving skills

*.- Ability to work and travel independently

*.- Ability to operate general office equipment

*.- Ability to lift 40 pounds without assistance

*.- Possession of a valid California Driver’s License and an acceptable driving record

*.- Availability on a rotating on-call basis, including evenings and weekends

*.- Spanish speaker, a plus. posted Tue, March 18, 2008 - 12:15 AM