Tracy L. Chapman
OBJECTIVE
Seeking advancement in the Medical Staff Services and/or related fields in the State of Washington
EXPERIENCE
2001 – Present Ojai Valley Community Hospital Ojai, CA
Medical Staff Coordinator / Credentials Coordinator
•Responsible for coordination and oversight of the Medical Staff Services Department
•Organization, recording and management of all Medical Staff Committees, meetings and reporting of information from the Medical Executive Committee to the Board of Directors, including preparation of agendas and detailed minutes for all Medical Staff Committees
•Research, process and management of physician and allied health professional confidential credentials files in compliance with internal Bylaws and external regulatory agencies, including, but not limited to the Joint Commission on Accreditation of Health Care Organizations, State of California, Title 22, and other federal regulatory bodies
•Development of departmental Policies & Procedures and maintenance of Medical Staff Bylaws and Rules and Regulations
•Verification of internal and external hospital privileges
•Management of Medical Staff Funds, including collection and disbursement of annual dues and all applicable fees
•Administrative clerical duties for the Medical Staff Services Department
•Collaboration with outside consulting firm and other healthcare facilities
1999 - 2001 Arcadian Mgt Services San Dimas, CA
Administrative / Eligibility & Benefits Coordinator
•Maintain full eligibility files for multiple clients and health plans
•Responsible for verification of eligibility through health plan web site or VRU
•Collect benefit plan information and build benefit tables
•Field eligibility calls from Arcadian UM staff and provider offices
•Reconcile paper eligibility lists from health plan to internal files
•Process / resolve eligibility discrepancies / release rejected records flagged during electronic eligibility upload
•Perform credentialing and biannual re-credentialing for clients, and health plans
•Responsible for coordinating and ordering prescription medication for providers
•Other administrative duties include customer and provider service, coordination of on and off site meetings and travel arrangements
EDUCATION
2002 NAMSS Online
•NAMSS Certification
Working toward certification
1999-2000 Ventura Community College Ventura, CA
•General Ed Courses, American Sign Language
SKILLS
•Microsoft: Word, Excel, Outlook
•MediTech
•EZ-Cap
ASSOCIATION
•NAMSS
•CAMSS
HOSPITAL BASED COMMITTEES / TEAMS
•Family Support Crisis Team Volunteer
•Environment of Care Committee
COMMUNITY BASED VOLUNTEER AFFILIATION
•Leukemia & Lymphoma Society Team in Training
•Make A Wish Foundation
•Teddy Bear Cancer Foundation
•Children’s Hospital Los Angeles
