Dear Apple:



If you're going to include a significant security feature in your OS with the capacity to hork any and all user data, you should at an absolute minimum:

• make sure the feature is as secure as advertised,
• make sure the feature fails gracefully when the machine crashes for some other reason (i.e. doesn't corrupt key files that happen to be open at the time), and
• don't create a upgrade procedure that corrupts all of a user's data if they happen to be using the feature.

The fact that you can't seem to do these things with File Vault is the sort of thing you should consider a major embarrassment. The last point, in particular, really should cost the responsible parties their job (the QA manager, if no one else). Together, they give the distinct impression that you're not really concerned about customer support in general or security in particular.



Just my $.02.

sploof



IF YOU USE FILEVAULT, DISABLE IT BEFORE UPGRADING TO LEOPARD. I'm really happy today that I do regular backups, but I'd be happier if the Leopard upgrade mechanism didn't suck so hard.